You can order online on our website (https://www.ducting-express.co.uk/) or via email (info@ducting-express.co.uk) or telephone (01455616444). Placing an order is simple, just let us know the items you require, and we can provide a quote. If you have any additional queries prior to placing your order then please call us or email on the details provided above and we will be happy to assist.
Additionally, if you require a product that you cannot find on our website, we can often get bespoke products of different dimensions made to order to fit your system. Please email us a sketch of what you require, and we can look into this for you.
You can place your order either through completing the online payment process or ringing to pay via a phone call, we can turn your quotes into orders.
Our friendly office team then process your order and send it down to the warehouse.
The warehouse team pick all the items off the order and keep it organised in one place until all the items are manufactured and ready for dispatch.
If you’d like to know how long your delivery is likely to take, simply give us a call and we’ll be happy to check this for you. Our standard delivery timescales are typically 3–5 working days for most items and 5–7 working days for larger items. If you need your order urgently, please don’t hesitate to contact our team. We’ll be happy to help wherever we can.
Once all the items are ready for dispatch, we package them up accordingly to keep them safe and secure – smaller orders are boxed or bubble wrapped, we dispatch orders each weekday afternoon. After orders are dispatched, you will receive a notification alongside some tracking information. Be sure to check your tracking and follow your order along its route.
On arrival you will often be asked to sign for the items, or a photo will be taken. We ask for you to check the items and contact us within 7 days after arrival if there are any problems with your order.
Read more about our delivery information here: https://www.ducting-express.co.uk/delivery
A simple guide to help you to connect ducting to fans. Whether you’re setting up a ductwork system for a…
Keeping ductwork dry and efficient Condensation is one of those problems that can quietly cause big issues in a ventilation…
In many ventilation and extraction systems, it’s not unusual to encounter components with different connection sizes. A rigid plastic reducer…
Smooth, precise airflow control When you need to fine-tune airflow in a ventilation system, an iris damper is one of…
A reliable way to fine-tune airflow in duct systems We’ve supplied a lot of volume control dampers over the years,…
Business Awards UK 2025 - Regional Business Awards (Leicestershire) Ducting Express are incredibly proud to announce that we won two…