Fast Mainland UK Delivery

Missing and Delayed Deliveries

If your order fails to arrive within 7 working days, please contact us.

There's Been a Mistake With My Order 

If your delivery is incorrect, your items have been accidentally damaged in transit, or for any other queries relating to your order, please call our team on 01455 616 444. We kindly ask that you check your order on receipt and notify us of any discrepancies within 7 days.

Delivery Terms & Conditions

Due to the size of some items, the delivery cost might be calculated once you have completed your order. If this is the case, you'll have the opportunity to cancel your order if you're not happy with the delivery cost quoted.

Very occasionally, some postcodes or areas might carry a surcharge for delivery. If this is the case we will contact you to let you know, and you'll have the opportunity to cancel your order if you prefer.

If your order contains an item which is not in stock, as well as in-stock items, we might hold all items and ship them together when available.

All delivery timescales are estimated and whilst our courier partners endeavour to deliver within that time, occasionally there might be delays. However we do not accept liability for any late deliveries

If an attempt to deliver your order was made but fails there might be an additional redelivery charge.

All orders are sold on a delivery duty unpaid basis. International and off-shore customers might have to pay import duty, additional taxes, fees, levies or customs charges and customers should check these details before placing an order for international delivery.

All items delivered beyond your doorstep are carried out at your own risk.