Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Samuel Preston
No comment left
Reply from Ducting Express
Hi Samuel. Thanks for taking the time out of your day to leave us a 5 star Google review! Have a lovely evening, Enya -
Chris Johnson
Excellent service
Reply from Ducting Express
Afternoon Chris! Great to hear that you have received excellent service from the team! We really appreciate the feedback and the 5 star Google review! We hope to see you online again with us soon! Take care, Enya -
Abbas Khan
No comment left
Reply from Ducting Express
Hi Abbas! We appreciate you taking the time to leave us a review. I am sorry that you are not satisfied with the order/service you have received. I can see that you never contacted us to discuss any issue with your order, if you had contacted us we would've done our upmost to rectify any problems raised! If you would like to discuss your order further, please contact the team on [email protected] or 01455616444. Take care, Enya -
Alex Bott
No comment left
Reply from Ducting Express
Morning Alex! Thanks for taking the time out of your day to leave us a 5 star google review! We hope to see you online again with us soon! Kind regards, Enya -
First Name
Graham Taylor is excellent, thanks for the great service. Thanks Paul
Reply from Ducting Express
Hi Paul! Thank you for your lovely comments! We really appreciate the feedback you have given! Have a lovely day, Enya -
Valentin Chardome
No comment left
Reply from Ducting Express
Afternoon Valentin! Thank you for taking the time out of your day to leave us a 5 star google review! Take care, Enya -
Michele Puopolo
Swift delivery, great products!!
Reply from Ducting Express
Good morning Michele! We are pleased to hear that you received fast delivery and you are happy with the products received! Have a lovely day, Enya -
Jamie B
Great service and communication. Will be adding you to my contacts
Reply from Ducting Express
Good morning Jamie! Thanks for leaving us a 5 star google review! We really appreciate the feedback you have provided and cannot wait to see you online again with us soon! Take care, Enya -
Anthony Hann
The products were delivered damaged I couldn’t even use the couplings they were so bad it’s good I was using the ducting as a sleeve only. The ducting was also damaged a lot. I would suggest using another courier company. They just left the goods outs… Read more
The products were delivered damaged I couldn’t even use the couplings they were so bad it’s good I was using the ducting as a sleeve only. The ducting was also damaged a lot. I would suggest using another courier company. They just left the goods outside the site. I didn’t want to complain as I needed to get the job done that day. And didn’t have time to re order.
Reply from Ducting Express
Hello Anthony. Thank you for taking the time to leave us a Google review. I am sorry that you have received the items damaged, if you had informed us that the items were damaged we could have sent out replacement parts straight away! Unfortunately once the items leave our warehouse and in the hands of the couriers it is out of our control but we will always endeavour to resolve any issues that are caused by couriers. If you want to discuss this any further, please do not hesitate to contact the team on 01455616444 or via email [email protected]. Kind regards, Enya -
John Wiles
No comment left
Reply from Ducting Express
Hi John! Thanks for leaving us a Google review! Take care, Enya -
Chris Shane
Great company, really helpfull and efficient. Would not hesitate to use Ducting Express for our next project.
Reply from Ducting Express
Morning Chris! It's wonderful to hear that you received great service from the team! Thanks for leaving us a lovely 5 star review! We can't wait to see you online again with us soon! Take care, Enya -
Rob Denton
Amazing service and great to deal with, would recommend without hesitation.
Reply from Ducting Express
Good morning Rob! Thank you for taking the time out of your day to leave us a 5 star google review! Great to hear that you have received amazing service from the team! We hope to see you online with us again soon! Take care, Enya -
Des Fay
Easy web site to use. ordering very good delivery on time. Excellant product. Great firm.
Reply from Ducting Express
Afternoon Des! Thanks for your lovely comments! I am glad that you found the website easy to use and your order arrived on time! The team really appreciates the feedback! Have a lovely day, Enya -
Tony Buchan
No comment left
Reply from Ducting Express
Good morning Tony. We appreciate you taking the time out of your day to leave us a 5 star Google review! We hope to see you online with us again soon! Take care, Enya -
Aaran Chapman
Very good service, Items arrived very quickly and well packaged. Thanks
Reply from Ducting Express
Hi Aaran! We are pleased to hear that your items were delivered quickly! Thanks for the 5 star review! Take care, Enya -
Lisa Richardson
Very professional service from booking in the LEV Test through to completion. Will be back in touch next year!
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Michael Keene
Excellent service as always.
Reply from Ducting Express
Afternoon Michael. Thank you for your google review! Great to hear you received excellent service from the team! We hope to see you online again soon! Kind regards, Enya -
Anthony Dilkes
No comment left
Reply from Ducting Express
Hi Anthony! We appreciate you taking the time out to leave us a 5 star google review! Kind regards, Enya -
Soham Security
Prompt and efficient service from order through to delivery.
Reply from Ducting Express
Good morning! Thanks for leaving us the 5 star google review! We really appreciate the feedback you have provided. We hope to see you online again soon! Kind regards, Enya -
Andy McK
No comment left
Reply from Ducting Express
Hi Andy! Thank you for leaving us a Google review! Have a lovely day, Enya -
Robert Ionides
Excellent service! Rebecca sorted delivery to Orkney without any fuss, I wish other companies could do the same. Order arrived complete without any mistakes, perfect. Thank you very much.
Reply from Ducting Express
Good afternoon Robert! Thank you for your kind comments, I am happy to see that your order went smoothly! We hope to see you online again soon! Kind regards, Enya -
Duncan Holling
No comment left
Reply from Ducting Express
Hi Duncan! We appreciate you taking the time out to leave us a 5 star google review! Kind regards, Enya -
Phil Couch
Excellent service
Reply from Ducting Express
Morning Phil! Thank you for leaving us a 5 star google review! We really value your comments made and can't wait to see you online again with us soon! Take care, Enya -
David Chapman
Excellent service quick delivery
Reply from Ducting Express
Good morning David! Thank you so much for the review and the comments you have left. We really appreciate the feedback! We hope to see you online again soon! Kind Regards, Enya -
Janice Plowman
Very helpful staff who gave us great advice. Products were in stock and reasonably priced.
Reply from Ducting Express
Afternoon Janice. I am pleased to hear the team were very helpful and your questions were answered! We hope to see you online again soon! Have a lovely weekend, Enya -
Jaeyoong Sung
No comment left
Reply from Ducting Express
Good morning Jaeyoong! Thanks for leaving us a google review! Take care, Enya -
Alexander Leitch
Excellent service
Reply from Ducting Express
Afternoon Alexander! We appreciate you taking the time out of your day to leave us a 5 star google review! Take care, Enya -
Martin Sowter
Great company. I posed a question regarding my requirements to several companies in this field, and this was the only one to come back. Not only that, but they quoted a reasonable price (especially for a bespoke item, as mine was), and delivered the item n a speedy manner
Reply from Ducting Express
Hi Martin! Thanks for your lovely comments, I am pleased to hear that the price was reasonable for you and the items were delivered quickly! We hope to see you online again with us soon! Kind regards, Enya -
Margaret McGarry
Good service at fair prices , delivered to the door. Although the packing was a bit flimsy.
Reply from Ducting Express
Good morning Margaret! Thank you for taking the time out to leave us a google review! Have a lovely day, Enya -
Steven Dyson
Staff are very polite, helpful and have a excellent knowledge in the ducting industry. I had to come up with a bespoke solution for a customers ventilation on site, i was a bit unsure the best way to do this but i received some great advice on the easiest… Read more
Staff are very polite, helpful and have a excellent knowledge in the ducting industry. I had to come up with a bespoke solution for a customers ventilation on site, i was a bit unsure the best way to do this but i received some great advice on the easiest and best way to do it. All the items were readily available and at a great price. If only all of my suppliers could take a leaf out of these guys book, my life would be much easier. Keep up the good work .
Reply from Ducting Express
Good afternoon Steven! Thank you for the lovely comments, it's great to hear that we were able to answer all your questions and the team was polite! Hope to see you online again soon! Kind Regards, Enya -
Robert Rider
Good service and price. Parts were delivered on time. They even had a 150mm branch connector that i couldn’t buy locally.
Reply from Ducting Express
Afternoon Robert. Myself and the team really appreciate your comments and the 5 star google review! Great to hear that you were able to purchase a part which you wasn't able to source locally from ourselves. We hope to see you online again soon! Take care, Enya -
Tom Sue
Quick service
and they cut to size
many thanks
Reply from Ducting Express
Hi Tom! Thanks for leaving us a 5 star review! We really appreciate the comments you have made and I am pleased to hear you received quick service from the team! Take care, Enya -
Clare Keats
No comment left
Reply from Ducting Express
Good morning Clare! We appreciate you taking the time out of your day to leave us a 5 star google review! Hope to see you online again with us soon. Take care, Enya -
Jack Deykes
Great Service and will use again
Reply from Ducting Express
Hi Chris! Thanks for leaving us a 5 star google review! I am happy to hear that you received great service from the team and we cannot wait to see you online with us again soon! Take care, Enya -
Paul Pettitt
No comment left
Reply from Ducting Express
Good Morning Paul! We really appreciate you taking the time out to leave us a 5 star google review! Take care and have a lovely day! Enya -
Ann McDonagh
A very knowledgeable and personal service. Telephone calls always answered and returned promptly. I would highly recommend.
Reply from Ducting Express
Good Afternoon Ann! I am pleased to hear that you are happy with the service you've received from the team! We really value your feedback and the 5 star review! We hope to see you online again with us soon. Have a lovely weekend, Enya. -
Mandy Ashbee
No comment left
Reply from Ducting Express
Good morning Mandy! Thanks for taking the time out of your day to leave us a 5 star google review! Take care, Enya -
Christopher Emmanuel M7UAE
Great service & communication. I made a mistake and had to ordered 2 T sections.
After realising I needed 2 Y sections instead, I called & was told I could return the 2 T sections along with the extra brackets i did not need.
I would recommend them for… Read more
Great service & communication. I made a mistake and had to ordered 2 T sections.
After realising I needed 2 Y sections instead, I called & was told I could return the 2 T sections along with the extra brackets i did not need.
I would recommend them for any of your ducting requirements A+
Reply from Ducting Express
Hi Christopher! We really appreciate the comments you have left and giving us 5 stars! I am pleased to hear that your order was rectified as quickly as it was! Have a lovely evening, Enya. -
Paul Burgess
First Class service
Reply from Ducting Express
Afternoon Paul! Thanks for taking the time out to leave us a google review! I am happy to hear you are pleased with the service received. Take care and have a lovely Christmas. Enya -
Nathan Holwill
Fantastic prices - massive range of stock - super easy ordering - kept in the loop from the minute an order is placed right through to delivery (which is also fast!!)
My only gripe is the lack cheap flexible hosing available by the meter, and the deliver… Read more
Fantastic prices - massive range of stock - super easy ordering - kept in the loop from the minute an order is placed right through to delivery (which is also fast!!)
My only gripe is the lack cheap flexible hosing available by the meter, and the delivery charges. In today's modern world of almost everyone offering free delivery it stings a bit, and means I'm more cautious about my ordering.
Will continue to perfect my dust extraction system, using ducting express as my chosen supplier!
Reply from Ducting Express
Afternoon Nathan! Thank you for your lovely review and the 5 stars. We are happy to hear that our stock range meets your requirements and the team kept you in the loop regarding your order. We hope to see you online with us again soon. Hope you have a wonderful Christmas and a Happy New Year! Enya -
Rikki Hayward
Missed off half the order. Probably an honest mistake and got sorted straight away - received remaining bits next day. £8 for delivery of four brackets though. Good comms.
Reply from Ducting Express
Good morning Rikki. Thanks for taking the time to leave us a review. I am sorry that part of your order was initially missing but I am pleased to hear that this got resolved straight away! If you do need anything else, please do not hesitate to contact us. Take care, Enya -
Julian Fry
Phenomenal service! Spoke to a super friendly and helpful lady on the phone when ordering and the items arrived the very next morning. Can't praise Ducting Express enough. A pleasure to deal with.
Reply from Ducting Express
Hi Julian - It's wonderful to hear that you received phenomenal service from the team! Thanks for leaving us a lovely 5 star review! We can't wait to see you online again with us soon! Have a lovely evening, Enya. -
Tony Dawes
Thanks for the great service and quick delivery
Reply from Ducting Express
Hi Tony! Thanks for the positive google review! We are thrilled to hear you received great service from the team and quick delivery! We hope to see you online with us again soon! Take care, Enya. -
Martin Stocks
First class friendly helpful staff prompt service.
Reply from Ducting Express
Good morning Martin! We’re thrilled to hear you enjoyed your experience with our team. We hope to see you again soon. Take care, Enya -
Darren Crisp
No comment left
Reply from Ducting Express
Hi Darren, thanks for leaving the google review. I am sorry you weren't satisfied with the service you've received from us. I can see from looking into your account further, that you received damaged goods through transit and we did try to rectify this by offering to resend the items which were damaged which wasn't accepted. If you need anything else, or would like to discuss this further please do not hesitate to contact us via email or call. Have a lovely day, Enya. -
John Lancaster
Great arrived next day , exactly what was needed. Thank you
Reply from Ducting Express
Morning John! Thanks for taking the time to leave us a 5 star google review. I am happy to hear your order arrived the next day! Have a lovely day. Enya -
Nik Stott
Spot on just as described and ordered fast delivery
Reply from Ducting Express
Afternoon Nik! I am happy to hear you were pleased with the order and delivery! Enjoy the rest of your day! Enya -
Jak Thomas
No comment left
Reply from Ducting Express
Hi Jak, thanks for leaving us a 5 star google review! We hope to see you online again soon! Kind regards, Enya -
Lamen Reddy
No comment left
Reply from Ducting Express
Hi Lamen. We really appreciate you taking the time to leave us a 5 star review! Have a lovely weekend. Enya -
Tony Powell
Excellent customer care and service. Made an error in the order, but Ducting Express fixed it before shipping product. An amazing express service!. Thank You.
Reply from Ducting Express
Good morning Tony! Thanks for leaving us a 5 star google review! We really value your opinion and are pleased to hear you were happy with the service received! Take care, Enya -
Simon Parker
We have used Ducting Express a couple of times recently, first class technical advice and service, user friendly online sales, fast delivery, quality products. Thanks guys!!
Reply from Ducting Express
Good morning Simon! Thank you for your lovely comments! I am happy to hear that the service you've received from the team was great and you had a fast delivery! We hope to see you shopping online with us again soon! Take care, Enya
