Customers rate our excellent service at 4.8 out of 5
Already a Ducting Express customer? Please consider leaving us a review.
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Marcus Beck
Quick, effitcient and it works. What more can I need? Thank you
Reply from Ducting Express
Afternoon Marcus! Thank you for your lovely review! The team and I really appreciate the feedback and we hope to see you online again soon! Have a lovely evening, Enya -
Duncan Harris
Good service. Turned up on time. Thanks.
Reply from Ducting Express
Good afternoon Duncan! Great to hear that your order turned up on time and you received good service! We really appreciate the 5 star google review! Take care, Enya -
Nigel Shock
They replied quickly to my request for a one off piece. After a short discussion it was clear they understood what was needed, made it and sent it off within a few days. It is what was needed. No issue with the price either. Would certainly use them.
Reply from Ducting Express
Good morning Nigel! Thanks for taking the time out of your day to leave us a 5 star Google review! We are pleased to hear that your one off piece you requested was fulfilled quickly and there were no issues! Have a lovely day! Enya -
Paul B
Finally delivered nearly a week late, gave them a bell prior to placing the order and was quoted 2 to 3 working days. Ended up being 7, hardly an express service then. Following the reply from Ducting "Express" I can only clarify, that I have called again… Read more
Finally delivered nearly a week late, gave them a bell prior to placing the order and was quoted 2 to 3 working days. Ended up being 7, hardly an express service then. Following the reply from Ducting "Express" I can only clarify, that I have called again, when the items did not arrive on time, only to find out they were out of stock and waiting for parts. So no, it was not a parcel getting lost in transit, I'm afraid.
Reply from Ducting Express
Hi Paul! Thank you for taking the time out of your day to leave us a Google review. I am sorry to hear that your order was late, we have had a number of parcels lost through transit which possibily could've caused the delay in you receiving your order. If you do need anything else, please do not hesitate to contact me on [email protected]. Take care, Enya -
Michael St
My call was taken by Enya, she went over and above sharing her knowledge with me and finding the correct product, and bonus.... she made my day as she is a true ray of sun shine.
thanks Enya, From Michael at Ignis Doors.
Reply from Ducting Express
Good Afternoon Michael! Thank you so much for your kind words, I am pleased to hear that all of your questions was answered and I was of some assistance! We really appreciate the feedback! Enjoy the rest of your day, Enya -
Robyn Shane
Another flawless transaction with these guys. Cannot fault in any way.
Reply from Ducting Express
Hi Robyn! Thank you for your kind review! We really appreciate the feedback and the 5 stars you have given! We hope to see you online again with us soon! Take care, Enya -
Kevin Bland
I contacted ducting express a number of weeks ago now in regards to the supply and install of a complete dust extraction system in my Joinery Workshop.
Having supplied a full floor plan, machine types and specs. and sizes and port sizes, I have emailed n… Read more
I contacted ducting express a number of weeks ago now in regards to the supply and install of a complete dust extraction system in my Joinery Workshop.
Having supplied a full floor plan, machine types and specs. and sizes and port sizes, I have emailed numerous times chasing up the enquiry with no joy.
I did then receive an email confirming that a cost for the works would be received by the end of that week, that was probably four weeks ago now and as yet have still not received anything.
Certainly if I operated my business this way or didn't keep customers up to date I would have no business to warrant dust extraction for !
Very disappointed !
Reply from Ducting Express
Good morning Kevin. Thanks for sharing your feedback regarding the supply and install you require. I am extremely sorry that you have had this experience with us. I will have our design engineer contact you regarding the quote and hopefully we can get this resolved quickly for you. Take care, Enya -
Jim Ogden
Brilliant, friendly service.
Reply from Ducting Express
Afternoon Jim! It's great to hear that you were satisfied with our service! Your feedback is greatly appreciated, and we hope to see you again soon! Enjoy the rest of your day, Enya -
Aden Hynes Sculpture Studios
Was very helpful at amending my order, quick service at addressing my issue. Will be in contact with Ducting Express again for any needs in the future. Aden
Reply from Ducting Express
Good morning Aden! Thank you for taking the time out of your day to leave us a 5 star google review! The team and I are pleased to hear that the issues you had involving your order was addressed quickly! We can't wait to see you shop online with us again soon! Take care, Enya -
Leicester Hand Made Naan Bakery Ltd
Very helpful thank you
Reply from Ducting Express
Good afternoon! Thank you for your 5 star google review! Have a lovely day, Enya -
A Google User
Great customer service, answered all my awkward questions really quickly and with all the info I needed to make an informed decision. Notified me of dispatch and estimated delivery, and were really helpful when I asked to change delivery dates. Would give 6 stars if I could.
Reply from Ducting Express
Good afternoon Sam! Thank you for sharing your experience with us, the team and I really value your feedback and we hope to see you online again with us soon! Enjoy the rest of your day, Enya -
Anne Jarvis
Excellent service & value
Reply from Ducting Express
Good morning Anne! Thank you for taking the time out of your day to leave us a 5 star google review! We hope to see you online again with us soon! Kind regards, Enya -
Ronnie Johnson
Excellent service very professional.
Highly recommended.
Reply from Ducting Express
Good morning Ronnie. Thank you for leaving us a 5 star google review! The team and I appreciate you taking the time to let us know about your experience! Have a lovely day, Enya -
Stephen Doherty
Excellent service, very speedy delivery. Returned the bits I over ordered and Enya sorted everything brilliantly. Couldn’t ask for more ????
Reply from Ducting Express
Good Afternoon Stephen! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Enjoy the rest of your day, Enya -
Andrew Paines
I have used this company twice now and everything has turned up as expected and swiftly.
Excellent service and very knowledgeable.
Reply from Ducting Express
Hi Andrew! Thanks for leaving us a review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Take care, Enya -
Steve Swingler
Good quality product for the price - perfect for my small shed workshop dust collection
Reply from Ducting Express
Afternoon Steve! Thank you for leaving a 5 star google review! We are pleased to hear that the items you have ordered were perfect for your workshop and the price was right for your requirements! Take care, Enya -
John Brook
Lovely people to deal with
Reply from Ducting Express
Hi John! Thank you so much for your lovely comments! The team and I really appreciate your feedback given and we hope to see you online with us again soon! Take care, Enya -
Stuart Radley
No comment left
Reply from Ducting Express
Hi Stuart! Thanks for leaving us a 5 star google review! Enjoy the rest of your day, Enya -
Mark James
Thankyou for your prompt service.
Reply from Ducting Express
Good Afternoon Mark! Thanks for taking the time out of your day to leave us a 5 star google review! We are pleased to hear you had prompt service from the team! Take care, Enya -
David Morgan
No comment left
Reply from Ducting Express
Hi David! Thanks for leaving us a 5 star google review! Have a lovely day, Enya -
Nick Dawson
Good product and quick service. Thank you.
Reply from Ducting Express
Hi Nick! Thanks for taking time out of your day to leave us a 5 star google review! We hope to see you online with us again soon! Kind regards, Enya -
ZIPPOT
Great company easy to deal with quick delivery good quality products at a very competative price
Reply from Ducting Express
Good morning! Thank you for leaving us a 5 star google review! I am pleased to hear that you were impressed with our stock and the price was competitive for you! Take care, Enya -
Westlea H
EXCELLENT SERVICE, PRICE AND DELIVERY
Reply from Ducting Express
Good Afternoon! The team really appreciate you taking the time out of your day to leave us a 5 star google review and lovely comments! We hope to see you shop with us again soon! Take care, Enya -
John Daniels
Good range of stock and prompt delivery. A1
Reply from Ducting Express
Afternoon John! Great to hear you were pleased with our range of stock and that your order didn't take long to get to yourself! Have a lovely weekend, Enya -
Yahya Hadi
No comment left
Reply from Ducting Express
Hi Ali! Myself and the team really appreciate you taking the time out of your day to leave us a 5 star Google review! We hope to see you online again soon! Kind regards, Enya -
Jason Arrowsmith
Great service at a competitive price. Rang up in the afternoon and arrived next Morning to complete the LEV testing for us with all full reports available to down load. We will be using you again.
The Engineer was very knowledgeable and helpful
Reply from Ducting Express
Good afternoon Jason! Thanks for the lovely comments and the 5 star review! Great to hear that our engineer Marc who came to visit you was helpful and answered any questions you had! Have a lovely day, Enya -
Samuel Preston
No comment left
Reply from Ducting Express
Hi Samuel. Thanks for taking the time out of your day to leave us a 5 star Google review! Have a lovely evening, Enya -
Chris Johnson
Excellent service
Reply from Ducting Express
Afternoon Chris! Great to hear that you have received excellent service from the team! We really appreciate the feedback and the 5 star Google review! We hope to see you online again with us soon! Take care, Enya -
Abbas Khan
No comment left
Reply from Ducting Express
Hi Abbas! We appreciate you taking the time to leave us a review. I am sorry that you are not satisfied with the order/service you have received. I can see that you never contacted us to discuss any issue with your order, if you had contacted us we would've done our upmost to rectify any problems raised! If you would like to discuss your order further, please contact the team on [email protected] or 01455616444. Take care, Enya -
Alex Bott
No comment left
Reply from Ducting Express
Morning Alex! Thanks for taking the time out of your day to leave us a 5 star google review! We hope to see you online again with us soon! Kind regards, Enya -
First Name
Graham Taylor is excellent, thanks for the great service. Thanks Paul
Reply from Ducting Express
Hi Paul! Thank you for your lovely comments! We really appreciate the feedback you have given! Have a lovely day, Enya -
Valentin Chardome
No comment left
Reply from Ducting Express
Afternoon Valentin! Thank you for taking the time out of your day to leave us a 5 star google review! Take care, Enya -
Michele Puopolo
Swift delivery, great products!!
Reply from Ducting Express
Good morning Michele! We are pleased to hear that you received fast delivery and you are happy with the products received! Have a lovely day, Enya -
Jamie Bevan
Great service and communication. Will be adding you to my contacts
Reply from Ducting Express
Good morning Jamie! Thanks for leaving us a 5 star google review! We really appreciate the feedback you have provided and cannot wait to see you online again with us soon! Take care, Enya -
Anthony Hann
The products were delivered damaged I couldn’t even use the couplings they were so bad it’s good I was using the ducting as a sleeve only. The ducting was also damaged a lot. I would suggest using another courier company. They just left the goods outs… Read more
The products were delivered damaged I couldn’t even use the couplings they were so bad it’s good I was using the ducting as a sleeve only. The ducting was also damaged a lot. I would suggest using another courier company. They just left the goods outside the site. I didn’t want to complain as I needed to get the job done that day. And didn’t have time to re order.
Reply from Ducting Express
Hello Anthony. Thank you for taking the time to leave us a Google review. I am sorry that you have received the items damaged, if you had informed us that the items were damaged we could have sent out replacement parts straight away! Unfortunately once the items leave our warehouse and in the hands of the couriers it is out of our control but we will always endeavour to resolve any issues that are caused by couriers. If you want to discuss this any further, please do not hesitate to contact the team on 01455616444 or via email [email protected]. Kind regards, Enya -
John Wiles
No comment left
Reply from Ducting Express
Hi John! Thanks for leaving us a Google review! Take care, Enya -
Chris Shane
Great company, really helpfull and efficient. Would not hesitate to use Ducting Express for our next project.
Reply from Ducting Express
Morning Chris! It's wonderful to hear that you received great service from the team! Thanks for leaving us a lovely 5 star review! We can't wait to see you online again with us soon! Take care, Enya -
Rob Denton
Amazing service and great to deal with, would recommend without hesitation.
Reply from Ducting Express
Good morning Rob! Thank you for taking the time out of your day to leave us a 5 star google review! Great to hear that you have received amazing service from the team! We hope to see you online with us again soon! Take care, Enya -
Des Fay
Easy web site to use. ordering very good delivery on time. Excellant product. Great firm.
Reply from Ducting Express
Afternoon Des! Thanks for your lovely comments! I am glad that you found the website easy to use and your order arrived on time! The team really appreciates the feedback! Have a lovely day, Enya -
Tony Buchan
No comment left
Reply from Ducting Express
Good morning Tony. We appreciate you taking the time out of your day to leave us a 5 star Google review! We hope to see you online with us again soon! Take care, Enya -
Aaran Chapman
Very good service, Items arrived very quickly and well packaged. Thanks
Reply from Ducting Express
Hi Aaran! We are pleased to hear that your items were delivered quickly! Thanks for the 5 star review! Take care, Enya -
Michael Keene
Excellent service as always.
Reply from Ducting Express
Afternoon Michael. Thank you for your google review! Great to hear you received excellent service from the team! We hope to see you online again soon! Kind regards, Enya -
Anthony Dilkes
No comment left
Reply from Ducting Express
Hi Anthony! We appreciate you taking the time out to leave us a 5 star google review! Kind regards, Enya -
Soham Security
Prompt and efficient service from order through to delivery.
Reply from Ducting Express
Good morning! Thanks for leaving us the 5 star google review! We really appreciate the feedback you have provided. We hope to see you online again soon! Kind regards, Enya -
Andy McK
No comment left
Reply from Ducting Express
Hi Andy! Thank you for leaving us a Google review! Have a lovely day, Enya -
Robert Ionides
Excellent service! Rebecca sorted delivery to Orkney without any fuss, I wish other companies could do the same. Order arrived complete without any mistakes, perfect. Thank you very much.
Reply from Ducting Express
Good afternoon Robert! Thank you for your kind comments, I am happy to see that your order went smoothly! We hope to see you online again soon! Kind regards, Enya -
Duncan Holling
No comment left
Reply from Ducting Express
Hi Duncan! We appreciate you taking the time out to leave us a 5 star google review! Kind regards, Enya -
Phil Couch
Excellent service
Reply from Ducting Express
Morning Phil! Thank you for leaving us a 5 star google review! We really value your comments made and can't wait to see you online again with us soon! Take care, Enya -
David Chapman
Excellent service quick delivery
Reply from Ducting Express
Good morning David! Thank you so much for the review and the comments you have left. We really appreciate the feedback! We hope to see you online again soon! Kind Regards, Enya -
Janice Plowman
Very helpful staff who gave us great advice. Products were in stock and reasonably priced.
Reply from Ducting Express
Afternoon Janice. I am pleased to hear the team were very helpful and your questions were answered! We hope to see you online again soon! Have a lovely weekend, Enya -
Jaeyoong Sung
No comment left
Reply from Ducting Express
Good morning Jaeyoong! Thanks for leaving us a google review! Take care, Enya